Terms of service

Welcome to Al Zahra. By accessing or using our website, you agree to comply with these Terms & Conditions.

Website Use

You agree to use our website only for lawful purposes and in accordance with these terms.

You must not:

  • Use the website for fraudulent activities
  • Attempt to gain unauthorized access
  • Copy or reproduce website content without permission
  • Interfere with website functionality
  • Provide false or misleading information

Products

We make reasonable efforts to display product images, descriptions, colors, sizes, fragrances, and other information accurately.

However, minor differences may occur due to:

  • Screen settings
  • Photography and lighting
  • Product batches
  • Packaging updates

Product Availability

All products are subject to availability.

We reserve the right to limit quantities or discontinue products without prior notice.

Pricing

Prices displayed on the website are subject to change without prior notice.

In the event of an obvious pricing or technical error, Al Zahra reserves the right to cancel the affected order and issue an appropriate refund.

Orders

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily guarantee dispatch. We reserve the right to cancel an order in situations including:

  • Product unavailability
  • Incorrect pricing
  • Payment issues
  • Suspicious or fraudulent activity
  • Incorrect customer information
  • Delivery restrictions

Payment

Customers must provide valid payment information when placing an order.

Orders may be processed through third-party payment providers.

Intellectual Property

All website content, including:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Design
  • Videos

belongs to Al Zahra or its respective licensors and may not be reproduced without written permission.

Limitation of Liability

Al Zahra will not be responsible for losses caused by circumstances beyond our reasonable control, including delays caused by courier companies, natural disasters, technical failures, strikes, government restrictions, or other unforeseen events.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Continued use of the website after changes means you accept the revised terms.